Do you know if you respond to our emails, you may gain points which you can use to exchange for services or products at DrWLC?
Add these email addresses to your address book to receive our Important emails: donotreply@drwlc.com, DrCheng@drwlc.com, info@drwlc.com.
At DrWLC.com, we constantly improve our services. One of the tools we use to improve our weight loss results is via emails. The following are some of the emails you may receive:
- How are you doing on Dr. Cheng’s Diet? We send this form out twice a week to patient who are currently on our hCG Diet. A simple 6-question survey with Yes or No answers. Instead of my nurses calling you, we first use this email survey to reach out to you. It’ll take less than a minute to answer these simple questions. If you don’t respond, then our staff will pick up the phone and call you. This survey is important. It helps us to monitor your progress and intervene quickly if you have any problems or side effects. We had patients in the past who didn’t lose the weight expected, but didn’t inform us. We want you to get what you paid for.
- Weight In reminders: If you don’t weigh in regularly, we’ll send you these reminders. If you weigh in, you will be entered into monthly Weight Loss Contests where you may win prizes.
- If you are on our medication program (i.e., Weight Loss Phase): we want you to Weigh In (i.e., weigh yourself at home and enter the weight into your account) 2 times a week.
- If you are off our medication program (i.e., Weight Maintenance Phase): we want you to weigh in at least once a week (to prevent weight re-gain.
- Other emails: we also send out certain service emails such as medication refill status change notifications, weight loss contest winners, weight loss referral program, etc.